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When A Package Deal is Purchased

You must receive a Return Authorization email before sending back any products.
Returns must be requested within 14 days of order date and arrive at our warehouse within 20 days of our ship date. Only new resalable merchandise in its original retail packaging can be returned. Items that are damaged or have missing any accessories, missing the UPC, missing serial/identification numbers or are not in the original packaging cannot be returned. Products torn off cards, used or re-taped will be discarded and no credit issued. Delayed returns may not be credited.
Product Quality Problems
A Better Storage Solution buys only first quality merchandise from reputable suppliers and lists the Manufacturers name, model and UPC code number(s) on items. We pick up and/or replace defective products if the manufacturer’s policy approves. We must be notified within 14 days of shipment.
Damages in Transit
Our processing of your Return Request
Custom or Special Orders
When buying garage cabinets, custom closets or pull out trays online there typically custom sizes and therefore there’s no returns on these’s purchases. If product is damaged during shipping then well replace that item at no cost. There must be photos taken of damages and A Better Storage Solution must be notified whitin 14 days of shipment to recieve a replacement. Remember to recieve authorization approval before returning damage product.